Terms and conditions
Article 0 – Notice during approval
These are draft terms and conditions dated 12 November 2026. They have not yet been approved or legally reviewed and will not be used for contracts until approved. Please send questions to info@yabi.sk.
Article 1 – Provider and scope
1.1 These terms and conditions ("Terms") govern website design and development, related services and monthly website care (Monthly tuning) provided by YABI Studio (the "Provider").
1.2 Provider: - email: info@yabi.sk - website: https://www.yabi.sk Business name, registered address, company ID and register entry will be added before these Terms are first used.
1.3 The client is the person who orders a service from the Provider. Terms for consumers have not yet been set (Article 18).
1.4 If a confirmed offer differs from these Terms, the confirmed offer prevails.
Article 2 – Definitions
- Offer – a written proposal of scope, price and indicative timeline sent by the Provider to the client.
- Project – work under an offer confirmed by the client.
- Package – Start, Pro or Business with a fixed price and scope under the price list.
- Monthly tuning – monthly care of the website after launch.
- Feedback round – one consolidated set of the client's comments on the design.
- Launch – the day the website is published on the client's domain.
- In writing – including by email.
Article 3 – Services, packages and what is not offered
3.1 The Provider designs and builds custom websites, redesigns them and provides monthly care for them.
3.2 Packages (prices are final; the Provider is not VAT-registered):
| Package | Scope (per price list) | Price | Indicative timeline | Post-launch bug fixes |
|---|---|---|---|---|
| Start | landing page, 6–8 sections, contact form, essential SEO, visitor-behaviour measurement | €890 | 2–3 weeks | 30 days |
| Pro | website with up to 5 pages, CMS, essential SEO, 1 integration, visitor-behaviour report after 30 days | €1,790 | 4–6 weeks | 30 days |
| Business | website with up to 12 pages, blog and CMS with multiple content types, up to 3 integrations, workshop, extended SEO, 2 A/B tests based on visitor behaviour | €3,490 | 7–9 weeks | 60 days and priority support |
3.3 A Slovak and an English version of the website (SK+EN) is included in every package.
3.4 Add-ons: extra page beyond the package scope +€120; extra hour of work €65; copywriting as a one-off add-on: Start +€150, Pro +€250, Business +€450.
3.5 Monthly tuning: €290 per month (5 hours of work) or €490 per month (9 hours of work); includes a visitor-behaviour report, ideas to test and website updates, SEO and technical checks (Article 11).
3.6 Package prices do not include copy (unless the add-on is ordered), photos or a logo.
3.7 The Provider does not offer online shops, mobile apps or express websites.
Article 4 – Offer and formation of the contract
4.1 The client sends an enquiry through the contact form or to info@yabi.sk. The client may book a 20-minute introductory call through Cal.com (https://cal.com/yabi-studio/intro-20, Monday to Friday 9:00–17:00, Bratislava time). The call is without obligation.
4.2 After the call the Provider sends a written offer. The offer is valid for 14 days from sending.
4.3 The contract is formed when the client confirms the offer in writing. By confirming the offer the client agrees to these Terms. Work starts after the deposit is paid (Article 5).
4.4 Changes to a project are valid only if both parties confirm them in writing, including price and timeline.
Article 5 – Price and payment
5.1 Prices are in euros under the price list and the confirmed offer. The Provider is not VAT-registered; listed prices are final.
5.2 Package payment is split in two: a 50% deposit before work starts and the remaining 50% at launch.
5.3 Due dates for the deposit and final payment will be stated in the confirmed offer or invoice.
5.4 If the client is late with the final payment, the Provider may postpone handing over access or the launch until the price is paid.
5.5 Monthly tuning is invoiced monthly in advance.
5.6 Add-ons (extra pages, extra hours, copywriting) are invoiced under the confirmed offer or a written change agreement.
Article 6 – Pilot programme
6.1 The pilot programme applies only to the first 2 clients.
6.2 A 30% discount on any package: Start €623, Pro €1,253, Business €2,443, plus the first month of Monthly tuning free of charge.
6.3 In return the client provides a public case study, a written testimonial and a 30-minute interview.
6.4 If the client does not provide the consideration in Article 6.3, the client pays the difference up to the standard package price. This condition is stated in the offer.
6.5 When publishing a testimonial or case study, the Provider will state that it was a discounted pilot project.
Article 7 – Timelines and client cooperation (delivery times)
7.1 Indicative timelines: Start 2–3 weeks, Pro 4–6 weeks, Business 7–9 weeks. The specific timeline is in the offer.
7.2 The timeline runs from payment of the deposit and delivery of materials (copy, photos, logo, access).
7.3 The client delivers materials on time and with the right to use them, appoints one contact person to approve work and sends comments within the agreed period.
7.4 If the client is late with materials or comments, the timeline moves by at least the length of the delay.
7.5 If the client does not respond for more than 30 days, the Provider may pause the project and invoice work done.
7.6 If the Provider is late for reasons on its side, it will tell the client and agree a new timeline.
Article 8 – Design, feedback and scope changes (revisions)
8.1 The Provider first prepares a website design. The website is built only after the client approves the design.
8.2 Two feedback rounds are included in the price.
8.3 The third and each further feedback round is charged at €65 per hour under the price list.
8.4 A scope change (for example a new page, a new function or a fundamental change to the approved design) is not a feedback round. The Provider first estimates it and the client confirms it in writing; an extra page costs +€120, other extra work €65 per hour.
Article 9 – Handover and launch
9.1 Before launch the Provider shows the client the finished website for review. If the client does not report defects within 7 days, the website is deemed accepted.
9.2 At launch the client pays the final payment (Article 5) and receives access to the website and to the services the client pays for.
Article 10 – Post-launch bug fixes
10.1 The Provider fixes defects that appear after launch free of charge: Start 30 days, Pro 30 days, Business 60 days and priority support.
10.2 A defect is a state where the website does not work or look as agreed in the offer and the approved design.
10.3 A scope change, new content, an intervention by the client or a third party, or an outage or change of a third-party service is not a defect.
10.4 Priority support on the Business package means a response within 1 working day. For Start and Pro, the Provider responds within 3 working days.
Article 11 – Monthly tuning
11.1 Price: €290 per month (5 hours) or €490 per month (9 hours).
11.2 No lock-in. The client may end Monthly tuning in writing (including by email). Notice takes effect at the end of the calendar month in which it is delivered.
11.3 Unused Monthly tuning hours in a given calendar month expire and do not carry over to the next month.
11.4 Work beyond the hours is charged at €65 per hour, only with the client's consent.
Article 12 – Third-party services and costs
12.1 The client pays the domain, hosting and any third-party tool and service fees the project requires directly to their providers.
12.2 Accounts for these services are held in the client's name unless the offer says otherwise.
12.3 Prices and terms of third-party services are set by their providers; the Provider is not responsible for changes to them.
Article 13 – Copyright and licence
13.1 After full payment the client receives a non-exclusive licence, unlimited in time and territory, to use, modify and operate the website for its activities.
13.2 Until full payment the client may use the design and website only for review and approval.
13.3 The Provider retains rights to its general methods, templates and know-how.
13.4 Third-party elements (for example fonts, icons, stock photos) are governed by their authors' licences; any fees are paid by the client.
13.5 The client is responsible for materials it supplies (copy, photos, logo), including the right to use them, and for the accuracy of the website content.
13.6 The Provider may show the website in its portfolio only with the client's written consent. In the pilot programme, consent is part of what the client provides in return (Article 6).
Article 14 – Liability
14.1 The Provider does not guarantee specific business results (for example the number of enquiries or search rankings).
14.2 The Provider is not liable for outages and changes of third-party services, for content supplied by the client or for interventions in the website by the client or third parties.
14.3 The Provider's liability for damage is limited to the price paid for the relevant project.
Article 15 – Complaints
15.1 The client sends a complaint to info@yabi.sk with a description of the problem and the date it was found.
15.2 The Provider confirms receipt and replies within 14 days.
15.3 The Provider primarily resolves a complaint by a fix. If a fix is not possible, the parties agree on a reasonable discount.
Article 16 – Cancellation and termination
16.1 Before work starts the client may cancel the project in writing (including by email); the Provider refunds the deposit in full.
16.2 During work the client may end the project in writing. The client pays for work done at €65 per hour, up to the package price; the deposit is offset and any difference refunded.
16.3 The Provider may withdraw from the contract if, despite a written reminder, the client does not pay or does not cooperate (Article 7.5).
16.4 On termination the Provider hands over the paid part of the work.
16.5 Monthly tuning ends by notice under Article 11.2.
Article 17 – Personal data and confidentiality
17.1 Information about personal data processing (forms, newsletter, call booking, analytics) is on the Privacy policy page: https://www.yabi.sk/en/ochrana-udajov/.
17.2 If the Provider processes personal data of the client's customers or website visitors, the parties will conclude a data processing agreement where the law requires it.
17.3 The parties keep confidential any non-public information about the other party learned during the cooperation.
Article 18 – Consumers
This article does not yet contain rules. Terms for consumers (in particular withdrawal and pre-contract information) will be added after legal review. Consumer rights under mandatory law are not affected by these Terms.
Article 19 – Final provisions
19.1 These Terms are governed by the law of the Slovak Republic.
19.2 The parties first try to settle disputes amicably; otherwise the competent court in the Slovak Republic decides.
19.3 The Provider may change these Terms; confirmed projects are governed by the version valid on the day the offer was confirmed. The Provider publishes changes on the website with an effective date.
19.4 These Terms are in Slovak and English. In case of conflict, the Slovak version prevails.
19.5 Effective date: not yet set. This document remains a draft.